Page Description

Use the Error Log page as a diagnostic tool to monitor the event Error Log.

Note that in order to view the Database tab, the INI file must be configured so that "ErrorLog" is added to the "DB_FEATURE_SET" ACO for an additional database. This allows for the ability to record Error Log messages in the database. Error Log messages can be recorded in the database, in addition to recording them in a file. Error Log messages cannot be recorded in the primary Copia database; they can only be stored in an additional Copia database. If the INI file is configured to support the recording Error Log messages in an additional database, a new System Defaults administration page option for Error Log messages becomes available. The Error Log Type drop-down list is available on the Miscellaneous Settings tab on the System Defaults administration page.

File Tab

Use the File tab to view the original contents of the Error Log.

Database Tab

Use the Database tab to view the Error Log records using a datatable. Note that if the INI file is not configured to support the Error Log feature in an additional database, the Database tab will not appear on the Error Log administration page.

For more help, click one of the following links:

• Accessing this Page

File Tab:

• Viewing File Actions

Database Tab:

• Viewing Database Actions

Accessing this Page

• Click the Administration menu button, click the Monitor button, and then click the Error Log submenu link. You must have the necessary security permissions to access the Administration menu button.

When you click the Administration menu button, Copia opens the main Administration menu, which contains administrative menu buttons, including the Monitor menu. To return to the main menu for Copia, click the Lab Tasks menu button.

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1. Click the Server drop-down list to select a server to view log detail.
2. Select an option from the File drop-down list. This list displays all of the files that Copia has created to record errors. Note that the most recent file ends in "0," and Copia increases the numbers of the remaining files when it adds a new file. For example, when Copia adds a new file, the file that ended in "0" changes to "1," and the number for all other files increases by 1.
3. Click the Files button to open the Error Log Directory pop-up that displays a directory listing for Copia and Tomcat logs. Click the blue link(s) to download the Copia and/or Tomcat log files.
4. Increase the number in the Buffer Size field to view a larger portion of the selected file, or decrease the number to view a smaller portion of the selected file. Copia displays the full File Size of the file above the contents field. This allows you to know whether you are viewing the complete file or only a portion of the file.
5. Click the Download button after selecting a file from the File drop-down to download the file. Clicking this button triggers a download prompt for the Error Log file that is currently selected.
6. Click the Refresh button to view the error log details in the Log Detail section of the page.
   • Copia displays the file starting from the bottom, which contains the most recent errors.
   • If you increase the buffer size to view more of the log, it will take longer to display the contents of the file.
7. Copia will display an error message instead of the log file contents under the following conditions:
• The log file feature is not enabled in the Startup File page. If this is the case, contact a Copia System Administrator to initialize this feature.
• The path to the location of the error logs defined in the Startup File is incorrect or does not exist. If this is the case, contact a Copia System Administrator to enter or correct the path to the log file location in the Startup File page.

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1. Enter text in to the Server field to filter by the server where the error occurred.
2. Enter text in to the Exception Type field to filter on the type of exception that occurred.
3. Select the Only show errors with no exception checkbox to have the filter ignore the Exception Type field and only show the errors with no exception.
4. Enter text in to the Message Content field to filter on the body text of the error message.
5. Enter a date and time in the format MM/DD/YYYY HH:MM AM/PM in the Start and End fields, or select a date from the calendar view by clicking the calendar icon located next to the fields. Click the Now button to enter the current date and time. Click the Clear button to clear the date and time fields. The date/time filters items on the time when the error occurred.
6. The Database table displays the Triggered By, Server, Event Date/Time, Exception Type, and Message columns.
   • Triggered By: Displays either the name of the user or the host, or the "System," "Patient," or "Orchard Superuser," depending on who or what triggered the error.
   • Server: Displays the name of the server where the error was triggered.
   • Event Date/Time: Displays the date and time that the error occurred. This is the default sorted column. The column will now sort the entries to be newest first.
   • Exception Type: Displays the exception that triggered the error, or "None" if the error was not triggered by an exception.
   • Message: Displays the full text of the message as it would appear in the Error Log file. Startup error messages are never recorded in the database.

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