Admin: Priority

Page Description

Use the Priority page to set priority terminology and levels that are used to create default routing for testing. See the Admin: Routing topic.

For more help, click one of the following links:


Accessing this Page

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Viewing the Priority List
  1. The Priority page displays a prioritized list (lowest to highest) of priorities. Use this section to add a priority or edit its position in the list.
  2. To view only active priorities, select the Show active only checkbox at the top of the Priorities page. You set the inactive/active status in the Priority Details section of the Priority details page. See "Adding or Editing Priority Details" below.
  3. To edit a priority's position in the list, click the priority's Up or Down arrow button to move it into the desired position.
  4. If you cannot find the desired priority, click the Add button to add a priority in the Priority Details section of the Priority details page. Note that Copia supports three system priority levels (Routine-low, ASAP-medium, and STAT-high), though you may create multiple priorities that link to these three levels. See "Adding or Editing Priority Details" below.
  5. Click the name of the priority on the Priority list page to view or edit priority information using the Priority details page. See "Adding or Editing Priority Details" below.

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Adding or Editing Priority Details

  1. Use the Priority Details section of the Priority details page to add or edit priority information. Note that Copia supports three system priority levels (Routine-low, ASAP-medium, and STAT-high), though you may create multiple priorities that link to these three levels.
  2. Enter the priority name in the Priority field. This field is required.
  3. Enter a description of the priority in the Description field.
  4. Enter one or more characters in the Abbreviation field to define what text displays in the priority column on requisitions. If this field is blank, then Copia uses the abbreviation from the system priority level that corresponds to this priority (see below).
  5. To edit the priority and description fields, highlight or delete text already displayed in the fields, then modify as desired.
  6. Select a Priority Level for the priority.
  7. Select the Active checkbox to allow administrative users to select the priority while configuring routing rules. See the Admin: Routing Rules topic. Clear this checkbox to restrict administrative users from selecting the priority. Copia clears it from the Priority list page when you select the Show active only checkbox. See "Viewing the Priority List" above.
  8. Click < Back to List to return to the Priority list page without saving any changes.
  9. Click Save to record changes and return to the Priority list page.

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Adding or Editing Host Information

  1. The Host Codes for this Priority section of the Priority details page displays a list of all active hosts. Use this section to add or edit host codes that will be mapped for incoming and outgoing interfaces. Copia will default R, A, and S for Routine, ASAP, and STAT priority levels, respectively, when no host code is provided.
  2. To view only active hosts, select the Show active hosts only checkbox. Set the active/inactive status in the Host Details section of the Hosts details page. See the Admin: Hosts topic.
  3. To add host codes, enter the codes for the priority in the fields next to the desired host names. If you try to save a host code that is identical to another code for the same host for two priorities, Copia displays a warning message that details where up to ten conflicts lie and prompts you proceed with saving the host codes or not.
  4. To edit host codes, highlight or delete text already displayed in the field, then modify as desired.
  5. Click < Back to List to return to the Priority list page without saving any changes.
  6. Click Save to record changes and return to the Priority list page.

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