Page Description

Use the Contact page to view, create, or edit your contact information (phone number, email address, etc.).

Some of the information in this page is set up by the Orchard Copia Administrator when your account is established. You may only modify the information as described below.

For more help, click one of the following links:

• Accessing this Page
• Entering Contact Information

Accessing this Page

You must have the necessary security right to access the Contact page.

• Click the My Preferences menu button and then click the Contact submenu link.
• Click the Contact submenu link on the User, Application, Order Choice Lists, Profile List, Result Delivery, or Associates setup pages.

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1. Select a use code from the Use Code drop-down to identify the contact. Select either "Unknown," "Answering Service Number," "Beeper Number," "Emergency Number," "Network (email) Address," "Other Residence Number," "Personal Number," "Vacation Home Number," or "Work Number" from the list.
2. Enter or modify your phone number in the Phone Number field followed by the Ext. field if it applies. Enter text into the Details field if there are any details that need to be included about the contact's phone number.
3. Select an equipment type from the Equipment Type drop-down to identify the type of equipment being used, if applicable. Select either "Unknown," "Beeper," "Cellular Phone," "Telecommunications Device for the Deaf," "Fax," "Internet," "Modem," "Telephone," "Teletypewriter," or "x.400 email address" from the list.
4. Enter or modify your fax number in the Fax Number field. This is the fax number that is used on the Result Delivery page. Note that this field is enabled even when faxing is not enabled at the System Defaults level. See the Result Delivery topic.
5. Enter or modify your direct dial phone number in the Direct Dial Number field.
6. Enter or modify your pager number in the Pager Address field. Note that Copia does not currently deliver results via pagers.
7. Enter or modify your mobile phone number in the Mobile Number field.
8. Enter or modify the email address that you wish to use for receiving results in the Email Address field. This is the email address that is used on the Result Delivery page. Enter text into the Email Details field if there are any details that need to be included about the contact's email address.
9. Select an address type from the Address Type drop-down to identify the type of address that is being used. Select either "Bad Address," "Home," "Birth," "Birth Delivery Location," "Country of Origin," "Current or Temporary," "Firm/Business," "Legal Address," "Mailing," "Office," "Permanent," "Registry Home," or "Residence at Birth" from the list.
10. Enter or modify your address information in the Address 1, Address 2, ZIP/Postal Code, City, State/Region/Province, Country, and County Code fields. If you enter a ZIP code that is already in the Copia database, it automatically fills in the City and State fields.
11. Click the Contact Info button to open the Contact Info pop-up to configure default addresses, phone numbers, and email addresses. If there is nothing defined, a "No addresses/phone numbers/emails defined" message will appear in the appropriate tab.
• Add information on the Addresses tab by clicking the Add button to display multiple fields for information. Click the Address Type drop-down to define the address. Select either "Bad Address," "Home," "Birth," "Birth Delivery Location," "Country of Origin," "Current or Temporary," "Firm/Business," "Legal Address," "Mailing," "Office," "Permanent," "Registry Home," or "Residence at Birth" from the drop-down list. Enter the first line of the adress in the Address 1 field. This field is required. Enter the second line of the address in the Address 2 field, if available. Enter the ZIP/postal code, city, state/region/province, country, and county code in the ZIP/Postal Code, City, State/Region/Province, Country, and County Code fields. Click the Delete button to remove the information from the pop-up.
• Add information on the Phone Numbers tab by clicking the Add button to display multiple fields for information. Click the Use Code drop-down to define what type of number the phone number is. Select either "Unknown," "Answering Service Number, "Beeper Number," "Emergency Number," "Network (email) Address," "Other Residence Number," "Personal Number," "Vacation Home Number," or "Work Number" from the drop-down list. Enter the phone numer into the Phone field. This field is required. Enter the phone number extension, if available, into the Extension field. Enter details about the phone number into the Details field. Click the Equipment Type drop-down to select what type of machine the phone number is being used on. Select either "Unknown," "Beeper," "Cellular Phone," "Telecommunications Device for the Deaf," "Fax," "Internet," "Modem," "Telephone," "Teletypewriter," or "X.400 email address" from the drop-down list. Click the Delete button to remove the information from the pop-up.
• Add information on the Email Addresses tab by clicking the Add button to display multiple fields for information. Enter text into the Address field to define the email address being added. This field is required. Enter text into the Details field to note any details for the email address. Click the Default address checkbox to define the email address as the default email address to be used. Click the Type drop-down list to select the type of email address being used. Select either "Home" or "Business" from the drop-down list. The default type is Home. All currently-assigned email addresses will use the default type of Home unless changed by the user. The Type field is used for patient contact information to determine which HL7 2.5.1 field to send the email address in. Home email addresses will be sent in PID-13. Business email addresses will be sent in PID-14. Additionally, email addresses parsed from inbound HL7 messages will be created as a home email address if they are parsed from PID-13, and a business email address if they are parsed from PID-14. Click the Delete button to remove the address from the pop-up, or click the Add button again to add multiple emails. Each added email will be defined as Email 1, Email 2, etc. Click the Save button to save the email address, or click the Cancel button to close the pop-up.
12. Click Save to record your changes, or click Discard Changes to clear your changes.

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