Admin: Fix ADT

Page Description

Use the Fix ADT page as a diagnostic tool to view, edit, rerun, delete, or reassign locations for the inbound messages Copia could not parse. This can occur for several reasons, including cases where the host is not assigned to a practice or Copia does not recognize the ordering location in the ADT message. For messages where the host is not associated with a practice, you must change the host settings so Copia can process the message.

For more help, click one of the following links:


Accessing this Page

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Fixing ADT Messages
  1. The Fix ADT page contains a list of up to ten inbound messages that Copia could not parse, sorted in descending order of their creation date. Copia displays the Created date, Name of the patient, Error message, and Location Code of the location Copia thinks the ADT message belongs to. If the list is longer than one page, use the Page links, located below the list of messages, to navigate through the list. If there are more page links than can fit on the page at once, Copia displays the Page field. Enter a number in this field and press the Enter key on the keyboard to immediately open the selected page.
  2. When you open this page, Copia displays an arrow next to the first message in the list. After you have rerun a message (see below), the arrow points to the next message in the list if the message processed correctly. If the message still has an error, the arrow will continue to point to it.
  3. To modify the number of reports on the page, adjust the value of the Displaying __ per page field. Copia defaults to 10 per page, and displays the total number of items based on your search.
  4. Filter the list by selecting or entering one or more of the following and then clicking the Refresh button:
  5. Click the Edit button to correct errors and rerun the message using the Message Detail pop-up. See the Admin: Edit ADT Message topic. Click the Save button to save changes, or click the Close button to close the pop-up.
  6. Select the Select checkbox next to each message you wish to rerun, delete, or reassign (see below), and then click the Rerun Selected, Delete Selected, or Assign Selected to buttons.
  7. Click the Refresh button to view changes in the Fix ADT list page.

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